Digital Workplace & Business Systems Specialist

Improving digital ways of working by structuring information, understanding user needs, and bridging business and systems.

I help organizations improve how people work with digital systems by understanding needs, structuring information, and refining digital workflows.

With a background in UX research, information architecture, and digital design, I work at the intersection of people, processes, and systems — focusing on clarity, usability, and real-world use.

Understanding needs and context

I start by understanding how people actually work — through interviews, observation, and dialogue with stakeholders. The goal is to identify real needs, gaps, and inefficiencies in existing systems and workflows.

Structuring information and flows

I map and structure information, content, and user flows to create clearer and more effective digital environments — whether it’s an intranet, a platform, or internal tools.

Improving digital ways of working

Based on insights, I help refine and improve how systems are used in practice — simplifying workflows, clarifying structure, and supporting better day-to-day usage.

Collaboration and iteration

I work closely with both business and technical teams, iterating on solutions to ensure they are usable, realistic, and aligned with organizational needs.

Implementation support

I support implementation by ensuring that structure, content, and functionality work together — and continue to evolve based on real usage and feedback.

Practical and adaptable

I adapt to the context I work in — from smaller teams to larger organizations — and focus on solutions that are practical, sustainable, and grounded in real needs.